Register. You begin by completing this simple formhere. You'll hear from us within 24 hours of clicking "send" with a time of your
first, FREE, 15 minute appointment.
Create you account. We will send you an email with your appointment time and a
link with step-by-step instruction on how to open your TeleCBT account.
Meet your therapist. As you appointment time nears, login to
the TeleCBT app via your computer or mobile device, and follow the instructions. You'll then be able to join your appointment and meet your therapist. Your therapist will walk you
through everything you need to know, and build your therapy plan with you.
Minimal personal information is required to use the system (only name and email), and that data is
completely private between therapist & client
Video consultations are end-to-end encrypted and never recorded
All personal information is deleted when it is no longer necessary to deliver the service, or
immediately when a user closes their account
TeleCBT software complies with the Personal Health Information Protection Act (PHIPA), the Personal
Information Protection and Electronic Documents Act (PIPEDA), and all equivalent personal health information protection legislation in Canada
TeleCBT's AWS servers are physically located within Canada
TeleCBT payments are processed with PCI-compliant Stripe
TeleCBT's technologies are regularly audited by a third party to ensure that privacy obligations are always
All TeleCBT therapists are registered by their respective
provincial regulatory bodiesand must adhere to their privacy and security regulations